Privacy Policy

1. Introduction Welcome to SVClimbing, your trusted source for premium rock climbing gear. Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://svclimbinginfo.wixsite.com/svclimbing. By using our website, you agree to the practices outlined in this policy.

2. Information We Collect We may collect the following types of information when you visit our website or interact with our services:

Personal Information: Name, email address, phone number, billing and shipping address, payment details.
Non-Personal Information: IP address, browser type, device type, pages visited, time spent on the site, and referral source.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and collect analytics data.

3. How We Use Your Information We use the information collected for the following purposes:

To process and fulfill orders, payments, and shipping.
To improve our website, services, and customer experience.
To send promotional emails, newsletters, or special offers (you can opt out at any time).
To respond to customer inquiries and provide support.
To prevent fraud, comply with legal obligations, and enforce our terms and conditions.

4. How We Share Your Information We do not sell your personal information. However, we may share your data with:

Service Providers: Third-party companies that assist in payment processing, shipping, and website analytics.
Legal Compliance: If required by law, we may disclose your information to government authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

5. Your Rights and Choices Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access, correct, or delete your personal data.
Withdraw consent for data processing.
Opt out of marketing communications.
Request a copy of the data we have collected about you. To exercise any of these rights, please contact us at svclimbinginfo@gmail.com.

6. Data Security We implement industry-standard security measures to protect your personal information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.

8. Children's Privacy Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from minors. If you believe we have collected data from a child, please contact us immediately.

9. Updates to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. We encourage you to review this policy periodically.

10. Contact Us If you have any questions or concerns about this Privacy Policy, you can contact us at: svclimbinginfo@gmail.com